Industrial supply company
Audited and re-qualified fastener suppliers after a quality incident, restoring a reliable supply line.
Root-cause traced to a tolerance-control gap at the incumbent factory
Two alternate factories qualified with documented material traceability
Primary + backup supplier structure protects against single-point failure
The challenge
An industrial buyer received an out-of-spec fastener batch that failed on the line. They needed to find the root cause, re-qualify their supply base, and put inspection controls in place before reordering.
What we did
01Root-cause audit
Audited the incumbent factory's process and material certificates, isolating where tolerance control broke down.
02Alternate sourcing
Sourced and vetted two alternate factories across China and India with documented material traceability.
03Inline & pre-shipment QC
Implemented dimensional inspection at production and a pre-shipment AQL check on the re-qualified line.
04Supply continuity
Set up a primary/backup supplier structure to protect against a single point of failure.
Engagement timeline
How the project moved from brief to delivery, phase by phase.
- 1Week 1
Root-cause audit
Process and material certificates audited at the incumbent factory; tolerance-control gap isolated.
- 2Week 2–3
Alternate sourcing
Vetted 2 alternate factories across China and India with full material traceability.
- 3Week 3–4
QC controls
Inline dimensional inspection at production; pre-shipment AQL plan.
- 4Week 5
Supply continuity
Primary + backup supplier structure in place; reorder unblocked.
What you receive
Concrete artefacts produced and handed over during the engagement.
Root-cause audit report
Inline + pre-shipment QC plan
Re-qualified supplier dossiers (×2)
Primary/backup supply playbook
Results
“We needed answers fast and a supply line we could trust again. Five weeks later we were reordering with confidence.”
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